Ask Mauricio—Part
III
by Mauricio Velasquez
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| Editor’s Introduction |
Mauricio Velasquez has been a featured ANLA Management Clinic
speaker for the past few years on workforce issues (Hispanic/Latino
Workforce, Sexual Harassment). ANLA has launched a consultant
partnership with Mauricio as an ANLA member benefit. This column is the
second in a regular series that is aimed at answering your real-life
questions about ever-shifting workforce issues. Read
on…
As I promised in my last column, please find the first
installment of several articles where I share with you
the results of our latest poll of "best practices."
You see, I recently spoke at ANLA’s Management Clinic, the NJ
Nursery and Landscape Association’s Expo and the massive New England
Grows show and we conducted a very informal survey. As I mentioned in
my last column, between all three venues, I presented to more than six
hundred landscape contractors, growers and other related industries.
In this column, I will also include a new "preferred employer"
spotlight – an industry leader who best exemplifies
the application of these best practices. Please take a
good look at Priders Corner Farms – another great
organization in the tradition of Chapel Valley Landscape – a previously
spotlighted pioneer. Let’s start with some of our poll/survey results.
Where I can, I include the landscape company name – I
want to give credit where it is due. Each bullet is a
different survey participant.
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What are you doing for your Hispanic/Latino Workforce? |
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Vacation after 1 year, profit sharing after 3 years, extra
money for transportation each month and help with
legal questions (Greenwood Landscape)
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Monetary bonuses before Christmas, raffles, courtesy,
introduce crews to clients, emphasize their
specialties, i.e. stonewall, etc.
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We provide transportation.
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Company handbooks, training materials, and employee reviews
with bonuses and incentives. I speak a fair amount
of Spanish and take the time to find out about my
employees. I give them opportunity to advance and
show them that we must be a team so we all can
prosper.
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Educating English speaking employees with Spanish classes
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I teach my crews English at every opportunity. The first word
is always payday.
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Also, ask about their families and what their native country
is like. And remember/acknowledge birthdays.
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Provide more flexible time/family leave. Offer advance pay for
family bills, other payments.
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Spanish lessons for all mid level and upper level management
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Due to a worker’s shoulder injury, I went to the clinic with
him to explain (in my extremely limited) manner what
was to be done. Then found a rehab clinic that had
Spanish-speaking technicians
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Help them to get legal. Talk to Attorneys to help the family.
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Help with calling bill agents helping to resolve disputes.
Know their family history.
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We provide clothing and boot subsidy. We invited our workers
to attend this event with us today and tomorrow (at
our cost). Take them to Growers parties/events.
Inviting them to come to meet with us and an
immigration attorney (at our cost) to help them achieve
legal status. (Greenscapes Lawn & Landscape Services)
SPOTLIGHT
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What is Prides Corner Farms doing to manage, retain & recruit this
growing workforce? |
Employee Handbook
Orientation (Includes Videos in English and Spanish)
Benefits Package
Self Evaluation Forms
360 Evaluation Forms (Review the Boss)
Payroll Status Change Forms
Company Meetings; Safety, Weekly, Monthly & Yearly
Strategic Plan
Mission Statement
Company Newsletters
Postings & Announcements
New Ideas Program (You can win $ for your idea) 1st
place $1000, 2nd place $750 & 3rdplace $500
Training Manuals
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Prides Corner Farms employs a full-time bilingual liaison
always assisting whenever needed: meetings,
evaluations, doctor’s appointments, etc. This person
is very knowledgeable in all of our company
policies, has a strong grasp of the labor laws and is our key
link between our management staff and our labor staff and has also
helped take our company to new and exciting levels.
On-site English & Spanish classes are provided and encouraged from all
of our employees to attend and reimbursement is offered to employees
wishing to attend an off-site course.
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Training sessions provided with all levels of management:
diversity, cultural, communications, safety, problem
solving, etc.
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All promotions and awards are posted with bios.
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Employees have access to computers so they can learn to use
them and also learn English & Spanish.
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Hispanic/Latinos make up the majority of our management team.
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In 2002, we have promoted a Hispanic supervisor to the
position of Manager overseeing two departments. This
is something that is very important to the
Hispanic/Latino workforce.
If you know Juan Olmo, Puller/Shipping Manager from Prides
Corner Farms, Inc. in Lebanon, CT, thank him for
sending us information about PCF. Juan, you are
awesome! I think you can see why DTG started a
separate company to help ANLA members with their Spanish Translation
needs – STS, LLC.
| Ask
Questions / Send Ideas |
Just a beginning. More to come. Stay tuned–same
bat channel, same bat time. Please to share with us
what you are doing.
Mauricio@anla.org or via fax to
703/709-0591 |